1.What is NostraGamus?
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NostraGamus-Games of Skill is a Picks based fantasy sports app, India’s one of a kind
platform where you just choose to predict real life match events and
win prize money.
2.Which all sports I can play?
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Frankly, our aim is to cover as many sports we can. We are extensively
covering Football, Cricket & Basketball, Formula 1, Badminton,
Kabaddi. We wish to bring more sports into the fold, and we are
working on it. Stay tuned!.
3.How do I register?
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You create an account by connecting with Google or Phone Number. Just
follow the on-screen information. Rest assured, we won’t post anything
or use your personal information without your consent.
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When you connect with Google, a username will be created for you using
your first name and a number. You can edit this username in the
settings menu.
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We will also require users to change their usernames in cases where
the name is offensive or promotes a commercial venture. The
requirement to change will be determined at our sole discretion, and
if requests are ignored, we may unilaterally change a player’s
username or suspend the player’s access at our sole discretion.
4.I’m from Assam ,Sikkim,Nagaland,Telangana & Odisha, can I play?
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No! At the time of registration you’re prompted to confirm that you’re
not from Assam ,Sikkim Nagaland Telangana or Odisha. Due to the state
laws of these states, a person is not allowed to play Game of Skills
with prize money involved and therefore, you can not take part in
these games.
5.Is this Legal?
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Yes! The app is perfectly legal. NostraGamus is a “Game of Skill”.
Game of skill refers to any game, contest, or amusement of any
description in which the designating element of the outcome is the
judgment, skill, or deftness of the participant in the contest and not
chance. In a game of skill, outcome is determined mainly by mental or
physical skill, rather than by pure chance. Games of Skills are legal
across India, except Assam ,Sikkim,Nagaland,Telangana and Odisha.
6.I can’t login, why?
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If you’re a registered user, and are finding trouble logging in - feel
free to Contact Us (hyperlink our Contact page). Our team will contact
you shortly and provide you assistance for the same.
7.How do I receive my cash reward?
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Post completion of every Match, after your withdrawal the cash reward
is credited into your PayTM account (3-4 working hours) or Bank
account (48 working hours) that you have updated on the app. In case
PayTM or Bank account information is not updated, we will reach you at
your registered email-id (or) you can reach us at
helpdesk@sportscafe.in or on “Customer chat” from profile.
8.How do I update/edit my information?
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Yep! Just go to ‘Profile’ section on the app, tap the ‘Settings’ icon
on top most right corner and press ‘Edit Profile’. Here you can edit
your information i.e your username, photo easily.
9.Deadline for answers
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Every match has a deadline, before the questions get locked. The
deadlines for all the matches happen at the start of the Actual Match.
10.Why are you asking me to download a new app? Is it safe?
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Yes! Do not be afraid. If you would like to play ‘Pay & Play Matches’,
you will have to download the new app. Due to certain restrictions on
Play Store, we are asking you to download our Nostra Pro app
separately. You can always choose not to download it. But you can’t
play ‘Pay & Play’ Matches then!
11.How do I change my answers?
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Asking the correct questions! We have introduced a new feature called
Edit Answers. Now you can just go to the matches that you have
answered by clicking on Answers - then press ‘Edit Answer’ next to
each question and make the changes as you wish and then press Save
Answer. Your answers will be changed. Please note that, editing
answers can only be done before the deadline. After deadline, the
feature gets disabled.
12.What happens if a match gets abandoned?
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If any match gets abandoned then we will refund the Entry Fees and all
the powerups used from the powerbank.
13.I have run out of power-ups, how to get more?
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Every Match has an equal number of powerups awarded to all users. If
you have used all your powerups and wish to earn more, then he click
on the “+” symbol which will take you to the power bank. You can buy
extra power ups from the power bank. However, per Match you can use
only 1 additional powerup of each kind from the powerup bank.
14.HOW DO I RECEIVE MY CASH REWARD?
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Post completion of every Match, the cash reward which you withdrew is
credited into your PayTM account (12 working hours) or Bank account
(36 working hours) that you have updated on the app. In case PayTM or
Bank account information is not updated, we will reach you at your
registered email-id (or) you can reach us at helpdesk@sportscafe.in.
15.I DID NOT RECEIVE MY CASH REWARDS?
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Oops! Well, in that case - just go to ‘Wallet’ and see if the
information you added is correct or not. If the information is
correct, and you still haven’t received your cash rewards - drop an
email at helpdesk@sportscafe.in or go to profile and click on
“Customer Chat”
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A user is not bound to get the Promo money on depositing if he has
more than 1 account logged in the same device.
16.How do I update my payment details?
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After registration, you’re prompted to add your PayTM or bank details.
If you haven’t updated your details or would like to edit them, you
can go to ‘Profile’, and then in the ‘Wallet’ tab - you can update
your details.
17.THERE IS A BUG IN THE APP, WHAT SHOULD I DO? ?
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We’re really sorry that you had to face an issue in the app. If you
come across a bug or are finding any kind of technical problem, feel
free to drop us an email at helpdesk@sportscafe.in. or go to profile
and click on “Customer Chat or FAQ’s” and tell us about the Issue/Bug
18.YOU GUYS ARE AWESOME, I WANT TO WORK WITH YOU GUYS! HOW?
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We would love to hire passionate sports fan who would like to
contribute in achieving our goal of making NostraGamus the one stop
for all fantasy sports lovers. Just drop your resume at
jobs@sportscafe.in, our team will contact you as soon as possible.