1.What is NostraGamus?

• NostraGamus is a prediction based fantasy sports app, India’s one of a kind platform where you just swipe to predict real life match events and win prize money.

2.Which all sports I can play?

• Frankly, our aim is to cover as many sports we can. But right now, we are extensively covering only Football, Cricket & Basketball. We wish to bring more sports into the fold, and we are working on it. Stay tuned!.

3.How do I register?

• You create an account by connecting with Facebook or Google. Just follow the on-screen information. Rest assured, we won’t post anything or use your personal information without your consent.
• When you connect with Facebook or Google, a username will be created for you using your first name and a number. You can edit this username in the settings menu.
• We will also require users to change their usernames in cases where the name is offensive or promotes a commercial venture. The requirement to change will be determined at our sole discretion, and if requests are ignored, we may unilaterally change a player’s username or suspend the player’s access at our sole discretion.

4.I’m from Assam , Telangana & Odisha, can I play?

• No! At the time of registration you’re prompted to confirm that you’re not from Assam , Telangana or Odisha. Due to the state laws of these states, a person is not allowed to play Game of Skills with prize money involved and therefore, you can not take part in these games.

5.Is this Legal?

• Yes! The app is perfectly legal. NostraGamus is a “Game of Skill”. Game of skill refers to any game, contest, or amusement of any description in which the designating element of the outcome is the judgment, skill, or deftness of the participant in the contest and not chance. In a game of skill, outcome is determined mainly by mental or physical skill, rather than by pure chance. Games of Skills are legal across India, except Assam , Telangana and Odisha.

6.I can’t login, why?

• If you’re a registered user, and are finding trouble logging in - feel free to Contact Us (hyperlink our Contact page). Our team will contact you shortly and provide you assistance for the same.

7.How do I receive my cash reward?

• Post completion of every challenge, the cash reward is credited into your PayTM account (12 working hours) or Bank account (36 working hours) that you have updated on the app. In case PayTM or Bank account information is not updated, we will reach you at your registered email-id (or) you can reach us at helpdesk@sportscafe.in.

8.How do I update/edit my information?

• Yep! Just go to ‘Profile’ section on the app, tap the ‘Settings’ icon on top most right corner and press ‘Edit Profile’. Here you can edit your information i.e your username, photo easily.

9.Deadline for answers

• Every match has a deadline, before the questions get locked. The deadlines differ from match to match, and sport too. For a cricket match, the questions get locked 10 mins before the start of the match. For basketball, it gets locked before 30 mins before the match. We advise you to to always check the deadline to answer the questions on the match.

10.Why are you asking me to download a new app? Is it safe?

• Yes! Do not be afraid. If you would like to play ‘Pay & Play Challenges’, you will have to download the new app. Due to certain restrictions on Play Store, we are asking you to download our Nostra Pro app separately. You can always choose not to download it. But you can’t play ‘Pay & Play’ Challenges then!

11.How do I change my answers?

• Asking the correct questions! We have introduced a new feature called Edit Answers. Now you can just go to the matches that you have answered by clicking on Answers - then press ‘Edit Answer’ next to each question and make the changes as you wish and then press Save Answer. Your answers will be changed. Please note that, editing answers can only be done before the deadline. After deadline, the feature gets disabled.

12.What happens if a match gets abandoned?

• Split! Yes, we split the points for the entire match and award all users with the same points. In case you have used a 2x for the questions, you will get 2x the points awarded - So, yay!

13.I have run out of power-ups, how to get more?

• Every challenge has an equal number of powerups awarded to all users. If you have used all your powerups and wish to earn more, then go to ‘Profile’ tab, press ‘Settings’ on top right corner and then go to ‘Refer a Friend’. You will find a link to be shared from there. Use that link to invite your friends to download the app. For every referral you earn, you are awarded powerups. However, per challenge you can use only 2 additional powerups of each kind from the powerup bank.

14.I want to play with my friends in a group, how?

• Just go to the ‘Groups’ tab and press ‘Add Group’. From there either you can join an existing group, if you have the group code with you. Or you can create a new group by pressing ‘Create’. Add a group name, a picture and your group is created. From there, you can invite your friends to join your group.

15.How do I receive my cash reward?

• Post completion of every challenge, the cash reward is credited into your PayTM account (12 working hours) or Bank account (36 working hours) that you have updated on the app. In case PayTM or Bank account information is not updated, we will reach you at your registered email-id (or) you can reach us at helpdesk@sportscafe.in.

16.I did not receive my cash rewards?

• Oops! Well, in that case - just go to ‘Wallet’ and see if the information you added is correct or not. If the information is correct, and you still haven’t received your cash rewards - drop an email at helpdesk@sportscafe.in

17.How do I update my payment details?

• After registration, you’re prompted to add your PayTM or bank details. If you haven’t updated your details or would like to edit them, you can go to ‘Profile’, and then in the ‘Wallet’ tab - you can update your details.

18.I pressed “I do not want cash rewards”, what happens if I win a prize?

• As you have explicitly stated that you do not intend to receive cash rewards, the money will be withheld by NostraGamus and you would not be eligible for the cash rewards. If you wish to receive the cash rewards, you need to update your PayTM or bank details before a match is played.

19.There is a bug in the app, what should I do?

• We’re really sorry that you had to face an issue in the app. If you come across a bug or are finding any kind of technical problem, feel free to drop us an email at helpdesk@sportscafe.in.

20.I want to create questions for the game, how do I do that?

• That’s great. We allow our users to submit questions to the game and currently award Rs. 25/- PayTM cash if your questions are approved. To submit a question, go to ‘Profile’ tab, and then press the ‘Settings’ icon on top right corner. After that, go to ‘Submit a Question’ - you will see a list of upcoming tournaments and matches. You can select any of them and submit a question.

21.You guys are awesome, I want to work with you guys! How?

• We would love to hire passionate sports fan who would like to contribute in achieving our goal of making NostraGamus the one stop for all fantasy sports lovers. Just drop your resume at jobs@sportscafe.in, our team will contact you as soon as possible.